Privacy Policy — How 77j Casino Handles Your Personal Data

About This Privacy Policy

This Privacy Policy ("Policy") describes how 77j Casino ("77j," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," "Data Subject") who access, register for, or otherwise use the 77j Casino online gaming platform at https://77j.bio and all associated interfaces, mobile sites, and services (collectively, the "Platform").

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC") of the Philippines. This Policy also reflects our obligations under the PAGCOR regulatory framework within which 77j Casino operates.

By creating a 77j account or continuing to use the Platform, you acknowledge that you have read this Policy and consent to the collection, use, and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and 77j Casino. The Terms & Conditions are available at /terms-conditions.

Identity of the Data Controller

The data controller responsible for the personal data collected through the 77j Casino Platform is:

77j Casino has designated a Data Protection Officer ("DPO") as required under the DPA. The DPO is responsible for ensuring that 77j's data processing activities remain compliant with applicable data privacy laws and for handling inquiries, complaints, and data subject access requests. Contact details for the DPO are provided in Section 15 of this Policy.

Personal Data We Collect

77j Casino collects the following categories of personal data from account holders and Platform visitors:

How We Collect Personal Data

77j Casino collects personal data through the following means:

4.1 Directly From You

• When you complete the account registration form on the Platform.
• When you submit identity documents for KYC verification.
• When you initiate or complete a deposit or withdrawal transaction.
• When you contact 77j's customer support team via live chat or email.
• When you update your account profile or responsible gaming settings.
• When you respond to surveys, promotions, or marketing communications.

4.2 Automatically From Your Device

When you access the 77j Platform, certain technical data is collected automatically by our servers and analytics infrastructure, including your IP address, device identifiers, browser information, session data, and approximate geographic location based on your IP address. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 10.

4.3 From Third Parties

In certain circumstances, 77j may receive personal data from third parties including:

• Payment service providers (e.g., GCash, PayMaya) confirming transaction details or flagging suspicious activity.
• Identity verification service providers used to assist with KYC processes.
• Fraud prevention and anti-money laundering screening services.
• PAGCOR or other regulatory authorities, where lawfully required.

Legal Bases for Processing

77j Casino processes your personal data on the following legal bases as established under the Data Privacy Act of 2012 and its IRR:

• Consent: Where you have provided explicit consent, including consent to direct marketing communications. You may withdraw consent at any time by contacting 77j support or updating your account communication preferences.
• Contractual Necessity: Processing necessary to perform our obligations under the Terms & Conditions governing your 77j account — including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (Republic Act No. 9160 as amended), the Data Privacy Act, and other applicable Philippine laws.
• Legitimate Interests: Processing necessary for 77j's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improvement of services, where these interests are not overridden by your rights and interests.

How 77j Uses Your Personal Data

77j Casino uses the personal data it holds for the following purposes:

6.1 Account Management

To create, maintain, and administer your 77j account; to verify your identity and age (21+ as required by PAGCOR); to process login authentication; to send account-related communications including security alerts and transaction confirmations.

6.2 Payment Processing

To process your deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment channels; to reconcile transaction records; to investigate and resolve payment disputes; to comply with source-of-funds and AML obligations under Philippine law.

6.3 Regulatory Compliance

To fulfil 77j's obligations under the PAGCOR regulatory framework; to conduct and maintain KYC verification; to perform AML transaction monitoring as required by Republic Act No. 9160; to respond to lawful requests from PAGCOR, law enforcement agencies, or the courts of the Philippines.

6.4 Platform Security and Fraud Prevention

To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct described in the Terms & Conditions; to identify and respond to security incidents or vulnerabilities affecting the Platform.

6.5 Responsible Gaming

To administer responsible gaming tools including deposit limits, session timers, cooling-off periods, and self-exclusion; to monitor for indicators of problem gambling behaviour; to fulfil PAGCOR-mandated responsible gaming obligations.

6.6 Customer Support

To respond to your support enquiries; to investigate complaints; to review live chat and email communications for quality assurance and training purposes; to maintain records of support interactions for dispute resolution.

6.7 Marketing and Promotions (With Consent)

Where you have provided consent, to send promotional offers, bonus notifications, and platform update information via SMS, email, or in-platform notification. You may withdraw consent and unsubscribe from marketing communications at any time at no cost.

6.8 Platform Improvement

To analyse aggregated and anonymised usage data to improve the 77j Platform's functionality, user experience, game selection, and payment processes. Individual players are not identified from aggregated analytical data.

Data Sharing and Disclosure

77j Casino does not sell your personal data. We may share your personal data with the following categories of recipients only where necessary and subject to appropriate safeguards:

7.1 Payment Service Providers

GCash, PayMaya, BPI, BDO, Metrobank, and other payment processing partners receive the transaction data necessary to execute your deposits and withdrawals. These providers process your data as independent data controllers subject to their own privacy policies and obligations under Philippine law.

7.2 Identity Verification Providers

Third-party KYC service providers engaged by 77j receive identity document data for the sole purpose of verifying your identity in connection with your 77j account. These providers act as data processors under binding data processing agreements with 77j.

7.3 Regulatory and Law Enforcement Authorities

77j will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement authorities, or courts of the Philippines where required to do so by law, regulation, or lawful order. 77j will not voluntarily disclose personal data to any authority without a lawful basis for doing so.

7.4 Fraud Prevention and AML Services

Transaction and device data may be shared with fraud prevention and anti-money laundering screening services engaged by 77j for the purpose of detecting and preventing financial crime. These services are bound by confidentiality obligations and data processing agreements.

7.5 Professional Advisers

Legal, accounting, and compliance advisers engaged by 77j may have access to personal data on a need-to-know basis, subject to professional confidentiality obligations. Such disclosure occurs only where genuinely necessary for the adviser to provide the relevant professional service.

Data Retention

77j Casino retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, and for any additional period required by applicable Philippine law or regulation.

8.1 Retention Periods

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, in accordance with AML record-keeping requirements under Republic Act No. 9160.
• KYC Documents: Retained for five (5) years following the submission date, or for the duration of the account relationship plus five years, whichever is longer, in accordance with PAGCOR and AML regulatory requirements.
• Transaction Records: Retained for five (5) years from the date of each transaction.
• Customer Support Correspondence: Retained for three (3) years from the date of the communication for dispute resolution and quality assurance purposes.
• Device and Technical Data: Retained for twelve (12) months from collection for security and fraud prevention purposes.
• Marketing Preferences: Retained for the duration of the account and until withdrawal of consent, plus a suppression period of twelve (12) months to honour opt-out requests.

8.2 Secure Deletion

Upon expiry of the applicable retention period, 77j will securely delete or anonymise your personal data. Where anonymisation is applied, the resulting anonymous data may be retained indefinitely for analytical purposes, as it no longer constitutes personal data under the DPA.

Your Data Subject Rights

As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you hold the following rights with respect to your personal data held by 77j Casino. These rights may be exercised by contacting our Data Protection Officer using the details in Section 15.

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as described in this Policy.
• Right to Access: The right to request a copy of the personal data that 77j holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 77j. You may update certain account details directly through your account settings.
• Right to Erasure or Blocking: The right to request that 77j delete or block your personal data in circumstances where the processing is no longer necessary, where consent has been withdrawn, or where the data has been unlawfully processed — subject to 77j's legal retention obligations.
• Right to Data Portability: The right to receive the personal data you have provided to 77j in a commonly used, structured, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes, or where processing is based on legitimate interests, where your specific situation warrants it.
• Right to Damages: The right to claim compensation for damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe that 77j has violated your data privacy rights under the DPA.

77j will respond to verified data subject rights requests within thirty (30) days of receipt. Where additional time is required due to the complexity of the request, we will notify you within the initial thirty-day period. 77j reserves the right to request proof of identity before processing a data subject rights request.

Cookies and Tracking Technologies

77j Casino uses cookies and similar technologies to operate the Platform, recognise returning users, maintain session security, and gather analytical data about Platform usage. A "cookie" is a small data file placed on your device by a web server.

10.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences — such as language settings, remembered mobile number, and responsible gaming tool configurations — to improve your experience on return visits.
• Analytical Cookies: Collect aggregated, anonymised data about how players navigate and use the Platform. This data helps 77j identify areas for improvement. No individual player is identified from analytical cookie data.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent sessions, bot activity, and account takeover attempts.

10.2 Managing Cookies

You may control cookie settings through your web browser's built-in privacy controls. Disabling strictly necessary cookies will impair the operation of the 77j Platform and may prevent you from logging in or completing transactions. Disabling other cookie categories does not affect your ability to use core Platform functions.

Children and Age Restrictions

The 77j Casino Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. 77j does not knowingly collect or process personal data from individuals below the age of twenty-one (21).

During account registration, 77j requires provision of a date of birth and conducts KYC verification to confirm that each account holder meets the minimum age requirement. Where 77j discovers that an account has been created by an individual below the minimum age, the account will be immediately closed, any balance will be returned where legally permissible, and all associated personal data will be deleted in accordance with applicable law.

Data Security

77j Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Security measures include, without limitation:

• TLS/SSL encryption for all data transmitted between your device and 77j's servers.
• Encryption at rest for sensitive personal data and financial account information held in 77j's databases.
• One-way hashing of account passwords — 77j personnel cannot view or recover your actual password.
• Role-based access controls ensuring that only authorised personnel with a legitimate need can access personal data categories.
• Regular security audits and vulnerability assessments of the Platform infrastructure.
• SMS OTP two-factor authentication available for all account holders.
• Monitoring for anomalous login activity and automatic security alerts to account holders on detection of unusual access patterns.

Notwithstanding these measures, no system of data transmission or storage is entirely secure. 77j cannot guarantee absolute security but commits to implementing industry-standard protections and to responding promptly and responsibly to any data security incident in accordance with DPA notification requirements.

12.1 Data Breach Notification

In the event of a personal data breach that poses a real risk to your rights and freedoms, 77j will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with Section 20(f) of the Data Privacy Act and NPC Circular No. 16-03.

Third-Party Services and Links

The 77j Casino Platform may display the interfaces of third-party game providers (such as JILI Games and live dealer studios) and payment processors as integrated components of the gaming experience. These third-party services process certain data under their own privacy policies and as independent data controllers.

77j is not responsible for the data practices of third-party game providers, payment processors, or any other external services accessed through the Platform. Players are encouraged to review the privacy policies of relevant third-party service providers independently. 77j does not include links to external websites in this Policy for the purpose of avoiding the implication that 77j endorses or is responsible for their data practices.

Updates to This Privacy Policy

77j Casino reviews this Privacy Policy periodically and may update it to reflect changes in data processing practices, new legal or regulatory requirements, or improvements to our privacy management approach. The effective date at the top of this Policy will be updated whenever material changes are made.

When material changes are made to this Policy, 77j will notify active account holders via their registered Philippine mobile number or by displaying a prominent notice on the Platform at next login, at least seven (7) days before the changes take effect. Where a change requires your consent under the DPA, 77j will obtain that consent before processing your data in the new manner.

Your continued use of the 77j Platform after the effective date of an updated Policy constitutes your acceptance of the updated version. If you do not accept the revised Policy, you must cease using the Platform and may request account closure under Section 10.3 of the Terms & Conditions.

Contact Our Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, have a concern about how your personal data is being handled, or wish to file a complaint, please contact 77j Casino's Data Protection Officer using the following contact information:

If you are not satisfied with 77j's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.